Check out some of our frequently asked questions!
If you have any other questions, email us at help@iacgalleria.com.
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Frequently Asked Questions
What materials are used in your jewellery?
Our jewellery is made from a variety of materials, including solid gold, sterling silver, and platinum. We also use precious and semi-precious gemstones like diamonds, emeralds, pearls, amethysts, citrines, etc.
What products do you sell?
We offer a wide range of jewellery pieces. We are also able to custom make jewellery to your particular tastes and needs. Listed below are just some of the products we offer: Rings, Earrings, Necklaces, Pendants, Bracelets, Cufflinks, Tiepins, Buttons, Brooches, Chains, Bangles, Nose pins, etc. We will also be launching our gemstone articles range very soon. Sign up for more information!
Can you make jewellery using my gemstones?
Yes, definitely! However, in these circumstances, the customer will be liable to bear any shipping and duties involved. You can also visit us at our physical store in New Delhi.
Can I request a bespoke jewellery design?
Yes! While we are proud of all our designs, we always encourage customers who are looking for something special to get their jewellery custom made for their specific tastes and needs. Contact us for more information or visit us in store.
What payment methods do you accept?
We accept several different payment methods as per your convenience. We accept all major Credit and Debit Cards (including Visa, Mastercard, Amex, etc.) as well as cash payments made in person, and UPI. On request, we can also arrange for payments with a direct bank transfer, using services like PayPal, etc.
What are your shipping & returns policy?
Check out our Shipping & Returns Policy page here.
Do you have a physical location?
Our store is located in New Delhi. Click here for our address.
What services do you provide?
We offer a range of services including, jewellery repair, resizing, engraving, cleaning and polishing. We also offer bespoke jewellery services. Contact us for more information.
Do you provide a warranty for your products?
